This Privacy Policy is Effective from 07/06/2019.
Last updated on 07/06/2019

Privacy Policy

Security and Privacy is important to us and it is to you.

Information We Collect

Upon placing an order, we collect your personal information:

• First Name and Surname
• Credit Card Billing Address
• Telephone number
• E-mail address
• Credit card information

Comments

We also collect aggregate information on our visitors. The information allows us to track which pages our customers visit and then through the various analytic package, a process that information to help improve the usability of our site. The log information is that is stored is the inbound IP address of our visitors, the pages they access, length of time on those pages, referring websites. This information can be processed into a large variety of 'purpose' reports depending on the parts of the web site that are currently being analysed.

Personal, Identifiable Information

In order to place an order with European Commodity Brokers we require basic personally identifiable information such as your name, address, phone number. We collect this information so that we know where to ship your order to. In case you would like us to ship the order to a location other than your billing address, we also collect this information.

We DO NOT collect nor store your credit card information

Your shipping/billing address information is securely stored on our servers.

Personal Information

Information collected from you will be used for the purpose of sending information to you about our services, responding to your questions or comments, or as otherwise may be described at the point of collection. If you provide contact information, our staff may contact you to clarify your comment or question, to provide more detailed information to you, or, if you are an existing customer, to learn about your level of satisfaction with our services.

Opting Out

If you have signed up for any of our promotional communications, such as newsletters and would like to no longer receive such communications, you can easily request to by simply replying to the originating email with the note saying "unsubscribe'. You may also call us or write to us with this request at the contact information provided at the footer of this page.

Shipping Companies

In order to ship your order to you, we use a wide range of shipping companies and in order for us to ship with these companies, we complete waybills that provide information to the shipping companies with your address and name as part of our shipping process.

IP Address

As you use our website, our system collects server log data which includes, where possible, your IP address, your domain name, the type of browser and operating system you use, the pages you view, search requests, and in some cases data you submitted via web forms, and, if you linked to our site from another web site, that web sites. We aggregate this data and use it for statistical purposes. The aggregate information helps us to ascertain, for example, the volume of our web site users' interest in portions of our website, and to help us understand how to improve the navigation and content of our web site.

Cookies

We use "cookies" on our site to help us serve you better each time you return. A cookie is a small element of data that a web site can send to your browser, which may then be stored on your system. The data collected from cookies helps us determine how many people visit this site and what pages of the site they view. We use this information to better serve all visitors as we improve our site content and design.

 

European Commodity Brokers uses cookies only to increase the accuracy and facilitate gathering the data necessary for our customers' reports. This includes information such as the time/date of the visit, the time/date of last visit, the page viewed, the referrer, transaction information for eCommerce pages, and other data. The cookies never include personal information such as name, mailing address, phone number, or credit card information. Visitors can also accept or reject cookies. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent. If you would prefer, you can set your browser to reject cookies.

Security

We take steps to make all information received from you online as secure as reasonably possible against unauthorized access and use, including limiting access to such data to only those employees with a business need to know.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Changes to this Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Privacy Contact

For privacy inquiries or for any questions on our privacy policies, please contact using the details on our Contact Us page.